Select the check box to enable Remedy SSO to display the groups list for the authenticated user as a part of the login process. You might need to change this value if your LDAP server is configured to return less than 2000 entries. If an object search is specified, then the Base DN should be the DN of the node containing the users.įor example, CN=Users, DC=example, DC=com.īy default, the page size is set to 2000 entries. The depth of the search that is performed can be configured. The search DNs should be as specific as possible for performance reasons. Starting location within the LDAP directory for performing user searches. To use SASL, leave the field as blank as it will be disabled when you select SASL.Įnter the password for LDAP user with the bind distinguished name. This is the bind distinguished name for querying LDAP and hence this account must have privileges to search the directory. Type the distinguished name (DN) of an LDAP user.įor example, CN=User, CN=Users, DC=example, DC=com. Select to enable TLS to connect to the LDAP server. Port number for the LDAP server, for example, 389. If the connection to the first server fails, Remedy SSO will automatically redirect the request to another server. This will help to handle a situation when one of the servers is down, and the other server is up and running. If you have LDAP failover configuration, you can add several LDAP server hosts t o support LDAP authentication in the failover mode. To use SASL, enter the host name (not the domain name). The IP address or host name of the LDAP sever. For more information about enabling BMC Remedy AR System authentication for bypass, see Enabling AR System authentication for bypass. ( Optional) Select the Enable AR authentication for bypass check box to enable bypass URL to authenticate against AR. In the Authentication Type field, click LDAP. In the left navigation pane of the Add Realm or Edit Realm page, click Authentication. Note that Remedy SSO does not follow referrals.User attribute on which search is performed.Starting location within the LDAP directory for performing user searches.Distinguished name of the bind LDAP user.Obtain the following information from the LDAP administrator:.The certificate confirmation dialog breaks the flow, and the login request is redirected to an empty rsso/start URL.īMC recommends that you use another browser to log on or open the application URL again after confirming the exception for the certificate. If your Remedy SSO server and the integrated application both use invalid TLS/SSL certificates for HTTPS connection, you may experience difficulties with login in Microsoft Edge and Safari browsers. You can use third-party utilities such as KeyStore Explorer to import the certificates. If you want to use TLS/SSL connection to the LDAP server, import the certificates ( cacerts) for the LDAP server to the truststore ( JavaHome \jre\lib\security) of Apache Tomcat used by Remedy SSO. Ensure that the LDAP server is configured.For more information about realm configuration, see Configuring Realms. Configure a realm for the authentication.For more information about server configuration, see Configuring the Remedy SSO server. Ensure that you have performed Remedy SSO server configuration. If you want to use SASL, you must set up the SP similar to that of SAML.The additional information can be used by an integrated application such as TrueSight Orchestration (formerly BMC Atrium Orchestrator) for administration and authorization. Remedy SSO supports providing additional information about LDAP users and groups.The client certificate is then used to create SSL connection to the LDAP server. The mechanism gets the client certificate from the client (browser), and passes it to Remedy SSO server. ![]() For example, a mechanism such as External with SSL and client certificate establishes a strong bind. ![]() By using pluggable authentication, you can select an authentication mechanism that enables strong bind.
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